What we offer
From cosmetic injectables, orthopaedic injectables, skincare, aesthetic solutions, and much more, we have a wide collection of exceptional and genuine products from the most trusted and reputable brands. All our products undergo stringent quality control before they are safely and reliably shipped to our customers worldwide.
Who we are
Quality, trust, customer satisfaction, and competitive prices are the cornerstones wherein Med Supply Solutions was built in 2016. We continue to uphold these values in delivering reliable medical cosmetic and orthopedic supplies to healthcare professionals, clinics, and medical facilities globally.
Our mission
Our priority is the safety, security, and satisfaction of our customers. We aim to build long-term relationships with our customers and suppliers through impeccable service and utmost integrity and respect. We source only top-quality and premium products from manufacturers that comply with our high industry standards so we can offer the most cost-effective products to our customers.
Our vision
We want to make aesthetic and medical supplies more accessible and affordable to healthcare professionals all over the world. Our commitment to procuring top-quality products, offering the most competitive prices, and providing secure shipping of supplies in a timely manner, keep us aligned with our vision.
Your satisfaction is our priority.
Med Supply Solutions value you and your needs. We look forward to building a strong and long-lasting relationship with you, helping you grow your practice, and keeping your patients happy. Our team of dedicated customer service experts on board will ensure your business needs are successfully met within the correct timelines.
We're here to your service!
– The Med Supply Solutions Team
FAQ
Why should I order from Med Supply Solutions?
At Med Supply Solutions, we help licensed medical professionals solve common purchasing frustrations—overpriced products, delayed deliveries, unclear sourcing, and unresponsive service.
We offer:
- Trusted brands at affordable prices. Products come sealed in original manufacturer packaging, and you can verify LOT numbers to confirm their authenticity.
- Fast U.S. shipping with delivery guarantee. If anything goes wrong with your order, we’re offering either a refund or a replacement.
- A dedicated account manager, serving as your point of contact for all your clinical needs.
If you’re ready for a smoother, more cost-effective ordering experience, open an account today or book an introductory call with our representative.
How are your prices lower than those of local distributors?
We source in bulk directly from licensed distributors in markets with regulated pricing. You receive the same products, manufactured by companies like Allergan, Galderma, and Merz, at a reasonable cost, without compromising on quality.
What are the benefits of switching to an international supplier?
The main one is the price. As we source in bulk from price-regulated markets, we’re able to negotiate the best deals and save our customers from unnecessary markups. We have been doing this since 2016, enabling thousands of clinics to cut down their supply cost by almost half.
Besides the savings, our clients get access to 400+ medical and aesthetic products and a dedicated account manager, regardless of the clinic size.
Can you match or beat a lower price I found?
If it’s from a legitimate product and supplier, then yes. This is the foundation of our Price Beat Program. We’re not matching prices for products of questionable origin.
Do you have first-order discounts?
We do! You get 5% off plus free shipping, automatically applied. Just place your order and enjoy the savings.
Are your products guaranteed to be authentic?
Yes. We only supply products from verified and licensed distributors. Every item arrives in sealed, manufacturer-original packaging with a traceable LOT number. If you notice anything out of the ordinary when receiving your parcel, please contact our customer service immediately.
Do you serve customers in the U.S.?
Yes. We serve medical professionals and licensed practices in the United States only. It is your responsibility to provide a valid medical license before ordering and to ensure compliance with your state’s regulations.
What licenses do you accept?
We work exclusively with licensed healthcare professionals. Accepted credentials include:
- Medical Doctor
- Osteopathic Doctor
- Doctor of Medical Dentistry
- Doctor of Dental Surgery
- Doctor of Podiatric Medicine
- Physician Assistant
- Nurse Practitioner
- Advanced Registered Nurse Practitioner
- Advanced Practice Registered Nurse
- Family Nurse Practitioner
- Advanced Practice Nurse
- Doctor of Veterinary Medicine
Licenses are verified within 24 hours of submission.
Is there a minimum order requirement?
No. You may order as little or as much as you need. Larger volumes qualify for additional savings through our tiered pricing, but there is no obligation to meet a minimum. If you want to start with just one product, you can do so.
Can my staff place orders on my behalf?
Yes. A staff member may place orders if we receive a signed authorization form from the licensed provider. Contact us to request and complete the authorization process.
What currency are your prices listed in?
All pricing on our website is listed in U.S. dollars.
What payment methods do you accept?
We support Visa, Mastercard, and American Express. At this moment, Google Pay and Apple Pay are available only via a direct link provided by your account manager. Secure checkout is guaranteed with full adherence to PCI DSS payment standards.
How fast will I receive my order?
Orders are processed within 24–48 hours and delivered within 3–4 business days to addresses in the United States. A tracking number will be provided within 24 hours of shipment. Please note that our guaranteed delivery time is 14 business days.
Is shipping free?
Yes. We offer free shipping on orders over $500. A flat $50 fee applies to orders below that threshold.
What happens if there's a shipping or customs issue?
In the event of customs delays, shipping damage, or temperature-sensitive concerns, please refer to our Refund & Replacement Policy and contact our customer support for help. While we do not support order returns, we’ll provide either a refund or order replacement depending on your specific circumstances.
If you’re worried about larger orders being stuck at customs, contact us to discuss options.
What are your customer service hours?
We are available Monday to Sunday, from 9:00 AM to 6:00 PM EST.
You can contact us at info@medsupplysolutions.com or +1-844-226-8277.
I’m having trouble accessing my account. What should I do?
Please contact our support team at info@medsupplysolutions.com or +1-844-226-8277. We’ll help you regain access promptly. Alternatively, you can request a password reset online.
Do you offer any special discounts or programs?
Yes. New customers receive an exclusive 5% first-order discount plus free shipping, automatically applied at checkout. In addition, all clients enjoy access to regular monthly discounts, Referral program rewards, and bulk buy discounts.
Why do some packages have non-English labeling?
Some products on our site are available in both English and non-English packaging. Both versions are manufactured by the same companies and contain the exact same formulation and quality—the only differences are the language on the box and the price.
Non-English packs are produced for international markets where pricing is regulated, allowing us to source them at a lower cost. We offer both options so you can choose based on your preference and budget.
What if I’m looking for a product that’s not on your site?
We may still be able to source it. Contact our team at +1-844-226-8277 or info@medsupplysolutions.com with the product name and quantity needed.
What is the processing time for license verification?
License verification is usually completed within 24 hours after submission.
Products
Cart
Log In
Newsletter
Subscribe for exclusive offers and updates on new arrivals
Share feedback at:
Working Hours
MON - SUN 9AM to 6PM EST
The Most Popular Brands
Med Supply Solutions
Support
Secure checkout is guaranteed with full adherence to PCI DSS payment standards.
Products listed here are guaranteed authentic and manufacturer-sourced.
Pay easily with trusted providers
*Google and Apple Pay are currently only available via a direct link provided by your account manager.
Copyright 2025. Med Supply Solutions