Business Hours: Monday-Friday 9AM-6PM EST

Explore Med Supply Solutions' Reliable Shipping Services

Your order total determines shipping and handling costs. Shipping is free to most regions if your order is more than $500, but for orders below $500, there will be a $50 shipping fee. Some items may bear a shipping surcharge based on size and (or) weight.

Depending on your region, shipping methods may vary, and all orders are ex-works at the shipping location. It is solely your responsibility to comply with your local laws and regulatory authorities when you import products. Arrival time may differ depending on the region, but most orders arrive in approximately 7-10 business days. Delivery is guaranteed to be within 14 days.

We ship non-temperature-sensitive products in cardboard boxes with protective cushioning and temperature-sensitive items in a thermo-regulated package with ice packs to protect the products for up to ten days.

If you have any questions or concerns about our Shipping Policy, please contact our Customer Service Team at [email protected]



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Monday to Friday: 9 AM to 6 PM (EST)

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